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Bribie Island • Privacy

Privacy policy.

Last updated: May 2026

All About Care Bribie Island respects your privacy. This policy explains how we collect, use and protect your personal information in line with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

Information we collect

  • Contact details (name, address, phone, email) you share with us.
  • Care-related information needed to plan and deliver your services — health needs, mobility, medication prompts, emergency contacts and funding details.
  • Communications with us (phone calls, emails and messages).
  • Basic website analytics (page views, device type) to help us improve the site.

How we use your information

  • To deliver and improve the home care services you've asked for.
  • To communicate with you and your nominated family or representatives.
  • To manage funding, invoicing and record-keeping.
  • To comply with our legal obligations.

Sharing your information

We don't sell your information. We may share it with health professionals, family contacts you've nominated, funding bodies (such as My Aged Care or the NDIA) and trusted service providers only where it's needed to deliver your care or meet legal requirements.

Keeping your information safe

We store records securely, restrict access to authorised staff and retain information only for as long as we need it or as required by law.

Your rights

You can ask to access or correct the personal information we hold about you at any time. Contact us using the details below.

Cookies

Our website uses minimal cookies for essential functionality and anonymous analytics. You can disable cookies in your browser if you prefer.

Contact and complaints

For privacy questions or concerns, call 0403 436 348 or email info@allaboutcarebribieisland.au. If you're not satisfied, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.

Questions about how we handle your information?

Call 0403 436 348 or email info@allaboutcarebribieisland.au.